Maximizing Business Partnerships
Building solid partnerships is the foundation of good collaboration. Maximizing Business Partnerships is a training process focused on the relationship skills that are critical to successful business outcomes: listening and inquiry, coming to clear agreements, and influence through support and challenge. The program focuses on the contracting conversations necessary for optimum working relationships, being explicit about needs and expectations, openness to delivering feedback in both directions, flexibility and joint problem-solving with individuals and within a team structure. Through practical and business-focused discussion and exercises, participants learn and apply a process for creating more effective partnerships. Maximizing Business Partnerships provides the tools to construct initial partnership agreements as well as the tools to work through differences with others while collaborating.
Program components include:
- Building a solid foundation in listening and questioning skills
- Intentional planning for partnership conversations
- Exploring the elements of great partnerships
- Analyzing the “interests” (individual and organizational goals and “wins” ) of my partners
- Analyzing my own “interests”
- Clarifying and expressing expectations
- Establishing common ground
- Articulating explicit agreements
- Communication building blocks: listening, examining assumptions, assertiveness, inquiry
- Understanding “influence”
- Understanding resistance
- “Support & Confront” skills for working through differences
- Application: analyze a partnership and apply skills and concepts to an action plan.
Providing Customized Training in Partnership Building to a Department of
Technical Experts
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